The IT Support Specialist at Tempus is responsible for managing and supporting local users, network infrastructure, and lab environment. Tasks include installing software/hardware, troubleshooting incidents, and implementing cost-effective solutions. Essential functions include defining technical requirements, establishing partnerships, and balancing break/fix work with projects. Requirements include on-site support, proficiency in various technologies, troubleshooting skills, and excellent communication. Education requirements include a degree in Computer Science or related field, with preferred certifications in Microsoft, Google, ITIL, A+/Network+. 3+ years of related work experience is required.

The Senior Manager of SOC oversees incident response, drives process improvement for threat detection and mitigation, and collaborates with security vendors to enhance operations. They will develop automation playbooks and ensure the security posture of Tempus is proactively managed. Excellent communication and a strategic mindset are crucial for this role.