As a Detection and Response Engineer, you will implement and maintain security across applications and cloud infrastructure, monitoring for potential threats, responding to incidents, and improving security posture through collaboration and automation. You'll create detection use cases, tune rules, and manage incident responses.

The Zendesk Administrator will manage and optimize the Zendesk platform to enhance customer service efficiency. Responsibilities include configuring settings, collaborating with various teams to improve support workflows, developing reporting tools, providing user training, and managing integrations with other business systems.