The Senior Technical Support Engineer I will provide technical support for Flywire's WPM, SFS, and eStore products, collaborate with engineering and product teams, manage tickets from customers, and lead incident management efforts. This role requires effective communication and problem-solving skills, ensuring high-quality support and customer satisfaction.

The Security Engineer, Security Operations at Flywire is responsible for implementing and deploying new security tools, managing and improving detection tools, collaborating with other teams to enhance security measures, providing solutions for security issues, monitoring network security operations, and participating in on-call functions for after-hours coverage.