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The IT Support Analyst is responsible for providing technical support to Dynatrace employees. Key responsibilities include monitoring support channels, resolving incidents, implementing projects related to hardware and software technologies, and maintaining documentation. The role also involves supporting technical change management and ensuring accurate asset information.
Dynatrace is looking for recent graduates for a Technology Consultant role in a fast-paced environment. The job includes starting with a 14-week virtual training program, followed by real-time analytics work to ensure successful adoption of Dynatrace technologies throughout the software application lifecycle.
Conduct independent research in cloud native security fields, develop new technologies, enhance product capabilities with innovative customer value, define roadmaps, track research developments, hire and mentor research talent, contribute to global research community.
As a Senior Technical Support Engineer at Dynatrace, you will troubleshoot technical issues reported by customers on the Dynatrace platform, interact with diverse technology ecosystems, and collaborate with development and product management teams to improve products. You will use your technical skills to analyze code and resolve problems, enhancing customer satisfaction in a challenging and dynamic environment.
As an IT Support Engineer at Dynatrace, you will serve as the first point of contact for employees, handling ticket triage and resolution. You will support technology issues, facilitate IT training, manage digital collaboration tools, and coordinate with external IT service providers to optimize technology usage and enhance operational capabilities.
The role involves conducting independent research in cloud native security, developing prototypes, defining use cases, collaborating with teams, contributing to the research community, and guiding students. It focuses on threat detection, vulnerability analysis, and security management.
As a Senior Product Security Engineer at Dynatrace, you will be responsible for identifying and prioritizing security issues, automating software security efforts, maintaining the security strategy, and driving the security community. You will work with cutting-edge technology stacks and focus on areas like AppEngine, AutomationEngine, Secure Operations, and OneAgent and Extensions. Qualifications include a strong understanding of Web Application Security, Cloud and Kubernetes Security, and Secure Coding, along with a minimum of five years of professional experience as a Security Engineer.
The Technology Consultant is responsible for delivering services based on the Dynatrace Unified Platform including deployment, training, and managed services. This role involves monitoring application performance, assisting clients with troubleshooting, enhancing dashboards, training clients, and supporting sales teams with new opportunities.
The Delivery Consultant at Dynatrace is responsible for delivering a variety of services using the Dynatrace Unified Platform. This includes deployment, training, and long-term managed services. Responsibilities involve monitoring application performance, troubleshooting issues, maintaining dashboards, and mentoring clients on best practices. The role requires effective communication, documentation, and collaboration with sales for new opportunities.
As a Senior Technical Support Engineer, you will resolve customer-reported issues with Dynatrace's SaaS and managed products, troubleshoot diverse technology ecosystems, collaborate with development teams, and exchange knowledge to improve products while working in a dynamic environment.
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