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As a SWAT Support Engineer, you will coordinate with customers to identify functional requirements, troubleshoot software application issues, and analyze data supporting various projects. Your role involves testing, implementing, and maintaining software applications while documenting client issues and resolutions.
The Senior Implementation Consultant will serve as a project manager and functional design lead, guiding clients through the implementation of BlackLine software. The role involves leading discovery, design, and deployment of projects aimed at streamlining financial processes, maintaining customer relationships, identifying automation opportunities, and collaborating with cross-functional teams.
The Package Delivery Implementation Consultant implements BlackLine's accounting software for clients, manages implementation projects, ensures completion within budget, trains clients on software usage, and provides customer support while maintaining documentation related to the project.
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The Sr. Cloud Concierge will manage major technology incidents, ensuring timely recovery with minimal disruption, coordinate communication across teams, govern incident and problem management processes, conduct post-mortem analyses, and monitor performance against KPIs.
The Technical Implementation Consultant at BlackLine will support clients during the implementation of BlackLine products, acting as a liaison with technical teams, defining business requirements, configuring web services and APIs, and providing training and recommendations to improve system performance. The role requires managing multiple projects with minimal supervision.
The SAP Technical Implementation Consultant will assist clients' technical teams during the implementation of BlackLine products, serving as a liaison between clients and internal teams. Responsibilities include configuring web services and APIs, documenting requirements, training clients, managing expectations, and troubleshooting during the implementation cycle.
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