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2 Days Ago
México
Remote
1,500 Employees
Entry level
1,500 Employees
Entry level
Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Technical Support Representative at BigCommerce, you will provide 24x7 support via phone, email, and chat to educate customers, troubleshoot technical issues, and enhance customer satisfaction through effective communication and problem-solving skills.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+60 More
1,500 Employees
Junior
Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Technical Support Representative at BigCommerce, you will provide bilingual (French and English) technical support to merchants, troubleshoot issues, educate customers about platform features, and enhance customer satisfaction. You will engage in phone, email, and chat communications while striving for first contact resolution and assisting with billing and account inquiries.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+60 More
11 Days Ago
US
Remote
1,500 Employees
Mid level
1,500 Employees
Mid level
Cloud • Consumer Web • eCommerce • Information Technology • Software
The Senior Zuora Administrator will manage the Zuora billing and revenue system, oversee system integrations with Salesforce, ensure compliance with SOX regulations, and optimize processes through data quality and reporting. They will collaborate with stakeholders and maintain security practices while supporting business scalability.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+60 More
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