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The CB Fulfillment Technician II is responsible for installing, disconnecting, upgrading, and migrating services at customer premises. This includes activating equipment, performing customer testing, and coordinating service acceptance. The technician must demonstrate basic electrical knowledge, follow safety guidelines, maintain a company vehicle, and pre-stage equipment for installation.
As a Cloud Support Engineer III, VDI at RapidScale, you will oversee customer VDI environments, manage ticketing systems, and provide tier-three support. You will engage with customers, manage crises, conduct technical reviews, and collaborate with vendors to resolve issues. Mentoring junior staff and documenting processes will also be key responsibilities.
The Cloud Support Technician will support clients using managed services in O365, handling tier one troubleshooting, managing customer environments, maintaining ticket backlog, and ensuring high customer satisfaction through effective communication. Flexibility for travel and remote support is required.
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The Product Security Lead for Cox Mobile will drive the security of mobile products through collaboration with development teams and risk management. Responsibilities include supporting secure product lifecycle practices, providing security consulting, ensuring compliance with industry standards, and communicating security risks to leadership.
As a Cloud Support Engineer II at RapidScale, you'll manage ticket backlogs, perform crisis management for high-priority issues, and deliver customer-first support through various communication channels. You will collaborate with teams and engage with technical resources to resolve issues effectively while contributing to the technical knowledge base.
As a Zuora Billing Administrator at RapidScale, you will manage the Zuora Billing platform, handle billing operations, ensure system integrity, support cross-functional integrations, create documentation, provide user support, and recommend process improvements. You will collaborate with development teams to optimize billing processes and enhance functionality.
The Senior Windows and Cloud Administrator will design, implement, and maintain cloud and Windows compute technologies for Cox Enterprises. Responsibilities include supporting cloud and Windows systems, planning system improvements, administering public cloud workloads, and collaborating with team members. The role also involves vendor collaboration, on-call support, and continuous professional development.
The Technical Support Specialist for Content Platforms will support and optimize digital content production tools, train staff, collaborate with journalists, implement strategies, maintain documentation, and resolve technical issues related to content management systems.
The Cloud Systems Administrator will operate and maintain cloud and Windows Compute services, focusing on hybrid cloud environments. Responsibilities include overseeing the integration of systems, ensuring performance and security, leading maintenance efforts, solving complex challenges, and contributing to operational excellence and continuous learning within the team.
The Service Desk Support Technician I provides support for data workflows, monitors the flow of data and automation processes, analyzes errors, creates documentation, and aids technical staff. They handle file verification, maintain documentation, manage service orders, and communicate with stakeholders regarding issue status and resolutions.
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