EliseAI seeks a Senior Security Engineer to enhance security measures for their AI solutions. Responsibilities include managing vulnerability assessments, automating security processes, and ensuring AWS security compliance while collaborating with engineering and operations teams.

As a Senior Technical Customer Support Specialist, you'll be the voice of the customer, diagnosing issues, providing empathetic support, and working closely with the Client Success Team. You will document bugs, conduct investigations using SQL queries and maintain communication with clients throughout the ticketing process.