As a Client Services Representative, you will assist clients with account and technology inquiries, providing solutions through phone and email. You'll educate users on NinjaTrader's products, manage customer data in Salesforce, collaborate with internal teams, and enhance the client experience through feedback and knowledge sharing.

As a Client Services Representative at NinjaTrader, you will assist clients with account and technology-related inquiries, providing real-time solutions through phone and email. You will work closely with internal teams to improve customer experience, educate clients on trading products, and document feedback for management. Fluency in Spanish is required to support a diverse clientele.

The Client Services Representative will assist clients with account setups, technical support, and troubleshooting for a leading trading platform. Responsibilities include responding to inquiries via phone and email, educating clients about products, managing customer data with Salesforce, and collaborating with internal teams to improve client experience.