As a Customer Success Architect at Chronosphere, you'll serve as a trusted advisor, collaborating with clients to manage their objectives and ensure successful adoption of the observability platform. You'll engage with technical and account management, identify risks, enable onboarding, document success, and advocate for customer needs while driving value-based outcomes.

As a Customer Support Engineer at Chronosphere, you will resolve technical issues for customers, work with internal teams to ensure fast resolution, document solutions, and contribute to knowledge base articles. You will collaborate with engineering to fix problems and improve service offerings.