Top Customer Success Jobs

The Trust & Risk Agent will assist customers with trust and safety issues, provide support, de-escalate problems, and investigate cases to ensure marketplace safety.

Drive user experience through order management and problem solving. Interact with customers to resolve issues about orders and payments, ensuring a positive shopping experience.

The Customer Experience Agent will ensure positive interactions with buyers and sellers, solve customer issues, and improve processes.

Lead the Customer Experience team to improve user satisfaction through data analysis, team management, and process enhancement. Drive operational excellence, manage performance metrics, and foster a positive team culture.

Lead the Customer Experience team, drive team performance, improve processes, manage support KPIs, and ensure quality user experience.

Lead a customer experience team to enhance user satisfaction and operational efficiency through data analysis and team management.

Perform investigations into suspicious activities, provide customer support, ensure a safe platform, and collaborate with teams to resolve issues.