Top Customer Success Jobs
As a Customer Care Agent, you'll support B2B clients in managing their business travel by resolving booking issues and maintaining customer satisfaction. Your role involves proactive problem-solving, liaising with suppliers, and ensuring high service standards. You will also help define best practices and stay updated on company innovations.
As an Implementation Specialist at TravelPerk, you will lead the onboarding of new clients by analyzing their specific needs and tailoring implementation plans. Your success will be measured by client adoption of the TravelPerk platform, requiring strong communication and organizational skills, as well as a basic understanding of technical concepts.
The Implementation Specialist will manage project teams to set up accounts for new clients, ensure proper user training, and facilitate integrations. Responsibilities include leading implementation projects, handling client escalations, and improving the implementation process while maintaining clear communication with stakeholders.
The Implementation Specialist at TravelPerk will manage the onboarding of new clients, analyze their needs, and propose tailored implementation plans. Responsibilities include leading project teams, developing documentation, fostering communication, and ensuring customer satisfaction during the onboarding process.
The Bid Manager DACH will coordinate the bid process for potential and existing clients, manage client communications, collaborate with sales teams, and provide strategic input to enhance competitive advantage. The role also involves content development and continuous improvement of bid processes.
The Implementation Specialist at TravelPerk will onboard Premium and Pro customers onto the platform, providing administrative, technical, and educational support. Responsibilities include client account setup, conducting training sessions, managing client implementations, and ensuring optimal usage of the platform.
As a TechOps Senior Service Desk Specialist at TravelPerk, this role involves supporting employees globally, managing assets, configuring tools, and deploying software.
As an Implementation Specialist at TravelPerk, you'll onboard Premium and Pro clients, configure their accounts, and conduct training sessions to ensure they maximize their use of the platform. You'll provide technical support, manage client relationships, and drive successful rollouts for a seamless client experience.
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