Top Customer Success Jobs
The FinOps Specialist manages data analysis for financial operations, creates reports and dashboards, optimizes financial systems integration, identifies process improvements, and performs ad-hoc financial analysis to support business objectives.
The VP of Customer Success will lead and optimize a team for payroll operations and customer success in the Americas, fostering exceptional customer experiences while driving operational excellence. Responsibilities include building a payroll operations team, improving customer value, and collaborating with Product Management to enhance payroll products based on customer feedback.
The Head of Customer Success Operations will lead and optimize the Customer Success function, develop operational strategies, implement processes and tools to enhance customer satisfaction and retention, and manage a team of operations professionals.
Featured Jobs
The Customer Success Manager will manage a book of business, focusing on net retention. Key responsibilities include client-facing B2B interactions, learning product functionality, managing projects, and communicating with executive leadership, all within a fast-paced startup environment.
Looking for a VP Customer Success to lead a world-class Customer Success Management team focused on customer retention and satisfaction. Must have proven experience in Customer Success, Account Management, or similar roles within a SaaS company. Requires at least 5 years of leadership experience and a deep commitment to delivering exceptional customer experiences.
Exciting opportunity for professionals with B2B deal desk or sales operations experience to work in a SaaS-based product within a global team. Responsibilities include supporting sales and customer success teams, ensuring compliance with policies, maintaining data accuracy, driving process improvements, and collaborating with stakeholders.
Customer Experience Specialist responsible for ensuring positive interactions with customers, troubleshooting issues, and collaborating with internal teams for product improvement. Focus on delivering superior customer experience and driving case deflection through AI chatbot training.
Seeking a CS Ops Manager with a deep understanding of AI platforms and services for customer-facing teams. Responsible for identifying growth opportunities, assessing AI solutions, and enhancing day-to-day operations of the customer success department.
Experienced, energetic, and positive Customer Success Manager responsible for managing a significant book of clients, driving renewals, upsells conversations, and improving customer workplace experiences. Must have strong interpersonal skills, business acumen, and experience in SaaS account management. Fluency in Hebrew and English is a must.
Looking for an experienced, energetic, and positive Customer Success Manager with great interpersonal skills and a strong bias towards excellent client service. Must be analytical, organized, and have experience in customer success in a tech/SaaS-based business.
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