Top Customer Success Jobs
As a Client Success Director, you will manage a portfolio of clients, ensuring they maximize their use of Nextpoint’s legal technology solutions. Responsibilities include expanding accounts, maintaining strong client relationships, leading product demonstrations, and driving renewals while discovering process innovations to improve client engagement.
As a Client Success Manager, you will be the main liaison for existing customers, ensuring they maximize their investment in our legal technology platform. You will focus on account retention, engage with clients to increase usage, communicate the value of services, and lead product demos, aiming for high renewal rates and strong customer relationships.
Full-time, in-office Product Support Specialist role at Nextpoint in Chicago. Responsible for assisting clients with product-related issues, escalating bugs, and optimizing client success. Fast-paced role requiring problem-solving and client education skills.
As a Client Success Analyst, you'll guide clients through onboarding and implementation, ensuring a positive experience from the start. You'll manage client communications, deliver training, and coordinate meetings to foster strong relationships and ensure successful transitions with the platform.
As a Customer Success Manager at Nextpoint, you will manage client relationships, ensuring clients maximize value from the platform, drive account retention and growth, renew subscription agreements, and identify upsell opportunities. Your role includes leading product demos and maintaining high client engagement.
As a Client Success Director at Nextpoint, you will manage a portfolio of clients, ensuring they maximize the value from our legal technology platform. Responsibilities include client communication, account expansion, leading product demonstrations, and managing renewals, with success measured by retention and client referrals.
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