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Top Customer Success Jobs

4 Days Ago
Jersey City, NJ, USA
Senior level
Senior level
Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
The Customer Relations Supervisor will oversee the Customer Relations Center, ensuring timely resolution of issues and mentoring the team. They will implement KPIs, improve training, and enhance the customer experience using data and technology.
Top Skills: CRMSalesforce
Reposted 5 Days Ago
Remote
US
Entry level
Entry level
Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
As a Pricing Results Specialist, you'll review customer orders, adjust submission prices, and stay updated on trading card market values to ensure accurate service levels and pricing adjustments.
Top Skills: ExcelWord
Junior
Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
The Associate Customer Relations Representative will handle customer queries, collaborate with operations, and process customer adjustments, ensuring effective communication and problem resolution.
Top Skills: Google WorkspaceSalesforce
9 Days Ago
Jersey City, NJ, USA
Junior
Junior
Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
The Associate Customer Relations Processor will handle customer concerns, process forms, track resolutions, and support the Customer Relations team effectively.
9 Days Ago
Santa Ana, CA, USA
Junior
Junior
Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
As a Training Specialist in Customer Care, you will organize and execute training sessions, improve training programs, and collaborate with various teams to enhance employee performance.
Top Skills: GmailGoogle DriveGoogle Slides
9 Days Ago
Santa Ana, CA, USA
Entry level
Entry level
Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
Provide world-class customer support across various channels, assist customers with inquiries, and resolve complaints and issues for Collectors services. Participate in promotions and trade shows as needed.
Top Skills: DialpadGoogle DocsSalesforceSlack
9 Days Ago
Santa Ana, CA, USA
Mid level
Mid level
Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
The Quality Assurance Specialist will enhance customer care through training and motivating representatives, ensuring high-quality interactions and resolving customer concerns.
Top Skills: DialpadGoogle DocsNavisionRing CentralSalesforceSlackZendesk
Junior
Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
The Customer Relations Representative will manage customer interactions, resolve issues, and assist with inquiries while collaborating with operations.
Top Skills: Google WorkspaceSalesforce
Reposted 14 Days Ago
Jersey City, NJ, USA
Entry level
Entry level
Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
The Research Specialist will identify and classify sports and non-sports cards, event tickets, and maintain the PSA specification database. Strong research skills are essential.
Top Skills: Database ManagementInternetMS OfficeResearch Tools
19 Days Ago
Santa Ana, CA, USA
Senior level
Senior level
Consumer Web • eCommerce • Machine Learning • Professional Services • Software • Sports • Analytics
As a Senior Customer Relations Representative, you will handle customer inquiries, resolve issues, and collaborate with other departments to improve customer satisfaction.
Top Skills: Google WorkspaceSalesforce
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