The Customer Support Representative at Pontera will provide software support, troubleshoot basic technical issues, and respond to client inquiries quickly. They will escalate issues to internal teams and solve problems in collaboration with cross-functional teams. This role is ideal for someone eager to learn and contribute in a fast-paced fintech environment.

The Customer Experience Advocate at Pontera provides software support, troubleshooting basic technical issues, and addressing client inquiries. The role involves collaborating with internal teams, communicating via various channels, and working on specific projects, all while maintaining a customer-centric approach.