The Intake Specialist position involves providing exemplary customer service, resolving issues on first interaction, collecting necessary information for clinical review, and engaging with customers through various communication channels. The role requires strong communication skills, problem-solving abilities, and cross-functional teamwork in a fast-paced environment.

The Trend Innovation Specialist will analyze clinical policies and guidelines, monitor healthcare trends, collaborate with various teams to identify opportunities for improved patient care, and prepare presentations on findings. They will support data scientists in deriving insights and assist the actuarial team in savings projections.