The Customer Success Manager at Smartling will ensure customer adoption and retention through onboarding, communication, and education. Responsibilities include managing customer relationships, resolving issues, driving account growth, overseeing implementation of best practices, and demonstrating value through business reviews and workshops.

As a Customer Success Manager at Smartling, you will ensure customer health and retention by driving product adoption, managing onboarding processes, and forming strong relationships with major stakeholders. You will develop and implement account strategies to enhance product usage and lead discussions on demonstrating the value of Smartling's solutions.

The Customer Success Manager at Smartling is responsible for onboarding customers, ensuring product adoption, managing customer relationships, and driving retention and growth. This role involves collaboration with various teams to meet customer objectives and leading business review meetings to demonstrate value.