Top Customer Success Jobs
The Principal Associate - Client Development will work closely with key merchants, focusing on strategic account management and leveraging data to optimize business growth. Responsibilities include partner outreach, product integration, training, and driving analysis to support merchant initiatives. Strong communication and analytical skills are essential for success in this client-facing role.
The Senior Associate will support Capital One Shopping's merchants by managing customer relationships, executing marketing campaigns, and leveraging data for strategic growth. Responsibilities include partner relations, training, and driving analysis for marketing initiatives.
The Manager, B2B Customer Success at Capital One Software will cultivate relationships with business customers, support tech product adoption, create Customer Success plans, manage risks, and advocate for customers within the organization. This role requires effective communication and collaboration with cross-functional teams to enhance customer experiences and drive business outcomes.
Featured Jobs
The Cyber Client Assurance Principal Associate will implement and manage program delivery in Cyber External Client Assurance. Responsibilities include driving certification work, refining initiatives, collaborating with stakeholders, and understanding client needs for cyber risk assurance. The role requires strong customer focus and effective communication with both technical and non-technical audiences.
The Cyber Client Assurance Principal Associate at Capital One will implement and manage delivery for cyber risk and control initiatives, ensuring compliance with policies and addressing client needs. Responsibilities include driving strategic priorities, collaborating with partners across Capital One, and developing solutions for external client assurance.
The Risk Specialist will evaluate control coverage of risks and requirements, analyze issues, and identify solutions for gap closure. Responsibilities include executing testing, creating support documentation, supporting control effectiveness outcomes, and maintaining client relations during testing engagements.
The Principal Coordinator, Support Specialist provides customer-focused technical support for a large organization, troubleshooting laptop issues, supporting mobile devices, and managing user requests via remote access. Responsibilities include ticket monitoring, user interaction via soft phone or chat, onboarding new agents, and utilizing Service Now for ticketing processes.
The Senior Legal Specialist will manage defensive credit card litigation by analyzing complaints, maintaining case files, supporting counsel, and negotiating with opposing parties, while ensuring efficient case management and compliance with deadlines in a fast-paced environment.
The Support Specialist, Principal Associate will provide onsite technology support for a dispersed workforce, focusing on incident management, desktop platform support, and operational efficiencies. Responsibilities include managing IT systems, collaborating with teams, and enhancing the end-user experience.
This role entails managing and delivering cyber client assurance initiatives, collaborating with stakeholders on risk management, and responding to client needs while refining governance frameworks and processes. The Principal Associate will innovate and drive program delivery and help establish partnerships across the enterprise, ensuring effective communication of cybersecurity strategies.
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