Top Customer Success Jobs
Atlassian is seeking a French-speaking Strategic Customer Success Manager to help customers realize value in their Atlassian investment. Responsibilities include building relationships, guiding complex customers, and driving product adoption. The role is fully remote but requires working CEST Time Zone hours.
The Manager for the Strategic Customer Success team at Atlassian will lead the team to achieve OKRs and KPIs, develop strategic plans for market penetration, manage complex enterprise relationships, and guide the team in enhancing customer satisfaction through collaboration and mentorship.
As a Team Lead for Customer Advocates at Atlassian, you will build and empower a team to drive customer happiness and streamline service delivery. Your role involves leading daily operations, improving customer advocate processes, and collaborating with a global team to enhance customer experience.
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As a Strategic Customer Success Manager, you will build relationships with customers to enhance product adoption and expansion of Atlassian solutions. Your role includes developing success plans, managing complex implementations, and identifying risks to ensure customer satisfaction and value realization.
Lead the Enterprise Customer Success team by achieving objectives and targets, optimizing customer satisfaction, and mentoring team members. Manage customer relationships, analyze insights for product improvements, and collaborate with internal departments to enhance the customer experience.
As an Accounts Receivable Specialist at Atlassian, you will manage the collection of receivables, handle dispute resolutions, provide analysis and reports on Accounts Receivable, and ensure accurate processing of transactions while maintaining high operational standards.
As a Senior Readiness Manager in Customer Success at Atlassian, you will develop and lead strategic enablement activities, design engaging training content, and collaborate with cross-functional teams to enhance customer relationships and satisfaction. You will also focus on improving customer outcomes through coaching and project management.
The Strategic Customer Success Manager at Atlassian will build strong relationships with customers, guiding them to realize the value of their Atlassian investment. The role involves working closely with C-level clients to develop success plans, facilitate product adoption, and mitigate churn through proactive intervention. The manager will also support strategic planning sessions and ensure customers maximize their use of Atlassian solutions.
The Customer Advocates Manager oversees the billing and licensing customer support department, manages a team of advocates, handles daily operations, and improves customer advocate processes. This role also involves recruiting top talent and addressing customer escalations, while maintaining a customer-first culture.
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