Top Customer Success Jobs
The Customer Success Manager will advocate for customers, overseeing a portfolio to help them achieve business outcomes and fostering greater product adoption. Responsibilities include ensuring customer health, promoting success stories, managing escalated issues, and building strong customer relationships.
The Director of GenAI will lead the development and execution of Generative AI initiatives, focusing on enhancing customer outcomes through strategic implementation. Responsibilities include driving technical strategy, mentoring teams, engaging with stakeholders, and ensuring alignment with organizational goals.
The Customer Success Manager will oversee a portfolio of customers, ensuring they achieve their business outcomes with ServiceNow products through advocacy, best practices, and support. Key responsibilities include promoting customer success, resolving client issues, and collaborating with teams for product adoption.
The Now on Now Customer Engagement Leader at ServiceNow is responsible for devising go-to-market strategies, fostering cross-functional collaboration, enhancing customer engagement, performing data analysis, and driving revenues through strategic partnerships and enablement efforts.
The Sr Customer Advocate will work closely with the CCO and collaborate with senior executives to design and execute customer programs, ensuring high-impact experiences. Responsibilities include managing customer engagements, developing metrics, and providing strategic guidance to support customer relationships and drive growth.
The Associate Customer Success Manager will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of ServiceNow products. Responsibilities include ensuring customer satisfaction, promoting success stories, and resolving client issues.
Support the legal team by managing workflow assignments, updating legal documentation, tracking legal tasks, providing administrative support, and coordinating tasks with attorneys and internal clients.
The Customer Success Manager is responsible for overseeing a small group of strategic accounts, orchestrating all deliverables, ensuring customer satisfaction, and driving value for ServiceNow Impact Guided customers. They also act as the voice of the customer, manage escalations, drive innovation projects, and lead major programs and initiatives within the GEO Guided team.
As a Customer Success Architect at ServiceNow, you will drive transformation and provide consultancy services to F500 companies up to the CxO level. Your role involves building relationships, acting as a trusted advisor, and orchestrating internal collaboration to ensure successful customer outcomes in digital transformation projects.
The Associate Customer Success Manager at ServiceNow oversees a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of ServiceNow products. Responsibilities include email campaigns, guiding customers to webinars, and resolving escalated client issues.
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