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Fintech • Machine Learning • Mobile • Software • Financial Services
As Customer Advocate for Social Media, you'll manage online customer interactions, ensuring timely and empathetic responses while enhancing brand reputation.
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BrandwatchBufferHootsuitePercolateSprout Social
5 Days Ago
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Fintech • Machine Learning • Mobile • Software • Financial Services
The Senior Customer Advocate will manage customer inquiries on social media, focusing on reputation, engagement, and advocacy while providing support and insights to improve customer experience.
Top Skills:
BrandwatchBufferHootsuitePercolateSprout Social
Fintech • Machine Learning • Mobile • Software • Financial Services
The Senior Customer Advocate handles fraud-related investigations, collaborates across teams, and ensures compliance while enhancing customer satisfaction.
Top Skills:
KustomerLookerPeriscopeQualtricsSalesforceZendesk
Fintech • Machine Learning • Mobile • Software • Financial Services
The Customer Advocate, Trust and Safety conducts fraud investigations, collaborates with teams, and enhances prevention processes while ensuring customer satisfaction and regulatory compliance.
Top Skills:
KustomerLookerPeriscopeQualtricsSalesforceZendesk
9 Days Ago
Easy Apply
Easy Apply
Fintech • Machine Learning • Mobile • Software • Financial Services
Lead and enhance MoneyLion’s public customer engagement through managing a team, resolving customer complaints, and developing advocacy programs and strategies.
Fintech • Machine Learning • Mobile • Software • Financial Services
The Customer Advocate resolves high-priority customer complaints, manages regulatory relations, and advocates for process improvements to enhance customer satisfaction and compliance.
Top Skills:
KustomerSalesforceZendesk
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