The Customer Onboarding Manager ensures a smooth onboarding process for new clients, providing comprehensive training on CompanyCam software via Zoom, gathering customer feedback to improve the onboarding experience, and collaborating with internal teams to meet customer needs.

The Customer Retention Specialist Intern will focus on nurturing customer relationships to minimize churn and optimize customer lifetime value by analyzing data and understanding customer behavior. They will communicate with customers via various methods, gather feedback, and work with teams to improve retention strategies.