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Top Customer Success Jobs

Yesterday
2 Locations
Senior level
Senior level
Artificial Intelligence • Productivity • Software
The Global Head of Customer Success will lead a diverse, global team to enhance customer engagement and drive adoption of Notion products, focusing on goals like churn reduction and growth. Responsibilities include strategy development, customer health monitoring, and advocating for product improvements based on customer feedback.
6 Days Ago
San Francisco, CA, USA
Senior level
Senior level
Artificial Intelligence • Productivity • Software
The CX Engineer will enhance customer experience operations by designing and maintaining API-based integrations, automating workflows, and refining support processes. Responsibilities include creating event-driven automations, analyzing SQL data, and improving ticket routing, as well as the collaboration with cross-functional teams to optimize business processes.
Top Skills: JavaScriptPython
12 Days Ago
Tokyo, JPN
Senior level
Senior level
Artificial Intelligence • Productivity • Software
As a Customer Success Manager at Notion, you will drive product adoption and retention for customers in Japan, act as a strategic partner, support business growth, and help shape future product offerings while enhancing your skills in a dynamic environment.
13 Days Ago
Dublin, IRL
Mid level
Mid level
Artificial Intelligence • Productivity • Software
As a Scaled Customer Success Manager at Notion, you will manage a large portfolio of EMEA customers, onboard and assist with product adoption through tailored consultations and training, collaborate with sales to enhance user engagement, and influence growth strategies. You will serve as a trusted advisor, helping customers realize the full potential of Notion.
13 Days Ago
London, Greater London, England, GBR
Senior level
Senior level
Artificial Intelligence • Productivity • Software
As a Customer Success Manager, you will drive customer onboarding, adoption, and account growth for Notion's business customers. Collaborating closely with the Sales team, you'll ensure renewal and expansion while innovating Customer Success programs. Your main goal is to help customers maximize their use of the product to achieve successful business outcomes.
14 Days Ago
2 Locations
Senior level
Senior level
Artificial Intelligence • Productivity • Software
As an AMER Enterprise Support specialist, you will provide exceptional support to enterprise customers, troubleshoot complex issues, collaborate with engineering teams, and maintain customer satisfaction. Your role includes managing support tasks and creating user-facing content while participating in on-call rotations.
Top Skills: JavaJavaScriptPythonTypescript
14 Days Ago
Munich, Bavaria, DEU
Senior level
Senior level
Artificial Intelligence • Productivity • Software
The Customer Success Manager will drive product adoption, retention, and expansion in the DACH region by serving as a trusted advisor to clients, conducting onboarding and training, and collaborating with the sales team for account management. The role involves identifying customer needs, improving service delivery, and helping shape the organization's future product offerings.
14 Days Ago
London, Greater London, England, GBR
Senior level
Senior level
Artificial Intelligence • Productivity • Software
As a Customer Success Manager, you will drive customer adoption, retention, and expansion within the UKIZA region, ensuring customers maximize their use of Notion's product. You'll also partner with sales for renewals, help build customer success strategies, and gain insights to inform product development.
14 Days Ago
Dublin, IRL
Entry level
Entry level
Artificial Intelligence • Productivity • Software
As a Digital Customer Success Program Manager, you will enhance user experiences through digital engagement, analyze user data for insights, design automated programs for customer success, lead cross-functional initiatives, and support product adoption and renewal processes.
14 Days Ago
San Francisco, CA, USA
Senior level
Senior level
Artificial Intelligence • Productivity • Software
As a Mid-Market Customer Success Manager, you will drive customer adoption, retention, and expansion for Notion's product. You will serve as a trusted advisor, educate customers through onboarding and training sessions, and collaborate with the Account Management and Sales teams to enhance customer outcomes and mitigate churn.
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