As a Billing Support Specialist at Notion, you'll address customer escalations related to billing and payments, collaborate with internal teams to enhance support processes, and deliver exceptional client service, primarily through email, Zoom, and Slack.

The Customer Success Strategy & Operations Lead at Notion will support the global Customer Success team in ensuring high-value customers realize value with the software. Responsibilities include strategic advising, KPI ownership, operational management, program management, and driving technical innovation. The role involves cross-functional collaboration and influence.