Top Customer Success Jobs
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The Customer Support Specialist will be responsible for assisting Square Japan customers through phone and email, addressing issues, and providing feedback to improve products. The role requires problem-solving skills and collaboration with internal teams to ensure customer satisfaction.
The Advanced Support Representative at Square provides internal customer support within the Customer Success team, focusing on resolving inquiries, troubleshooting product issues, and improving customer experiences. They educate team members on complex interactions and assist sellers indirectly through workflows to enhance customer loyalty.
The Public Web Product Manager will lead the strategy and roadmap for Square's public website, focusing on driving growth and conversion. Responsibilities include collaborating across teams, defining metrics for success, managing the product development process, and optimizing user experiences through data analysis and industry research.
Looking for an Onboarding Support Specialist to manage the final stages of the Sales Funnel, drive deals through to activation, accelerate the onboarding process, and provide a great onboarding experience for merchants. This role involves remote and onsite merchant interactions and requires 3+ years of customer-facing experience.
Square is looking for a tenured Account Executive with a strong new logo sales background and self-starter disposition to join their Outside Sales Team. The role involves creating an outbound sales strategy, prospecting, conducting demos, and closing deals for Square's ecosystem. The Account Executive will work with the Business Development Team to build a book of business and meet monthly sales goals.
Square is seeking an Account Executive with a strong new logo sales background to join their Outside Sales Team. The role involves creating an outbound sales strategy, sourcing leads, and closing deals by selling the Square ecosystem to prospective merchants. Responsibilities include understanding merchant needs, conducting demos, building relationships, achieving sales goals, and collaborating with other teams. Requires excellent communication skills and the ability to negotiate and close complex deals.
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