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Top Customer Success Jobs
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager will assist customers with inquiries, manage account issues, and provide excellent service via multi-channel communication, ensuring customer satisfaction.
Top Skills:
macOSSalesforceServicecloudZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The IT Site Specialist will troubleshoot technology issues, manage a ticket queue, support new hire onboarding, and assist with hardware and infrastructure projects.
Top Skills:
Basic NetworkingGoogle SuiteOktaSlackTicketing System Like Zendesk Or Service NowZoom
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves managing customer relationships, ensuring successful deployment of IoT solutions, training users, and collaborating with teams to drive product adoption.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Specialist, you'll manage customer requests for technical assistance via phone and chat, collaborate with support teams, and document communications effectively.
Top Skills:
Cloud ApplicationsHardware TroubleshootingMobile ComputingSaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Specialist, you'll respond to customer technical requests via phone and chat, collaborate with teams, and document issues effectively.
Top Skills:
Cloud ApplicationsElectrical CircuitsGpsHardware TroubleshootingMobile ComputingSaaSTelematics
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Training Specialist at Samsara will deliver tailored training sessions, support customers in utilizing their IoT platform, and collaborate with stakeholders for continuous improvement and feedback.
Top Skills:
Business SoftwareInternet Of Things (Iot)
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage and mentor a Level 1 Technical Support team, facilitate training, oversee customer interactions, and ensure high performance and operational excellence.
Top Skills:
Api IntegrationsCRMItsm MethodologiesSalesforce Service CloudZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As Director of Technical Support Engineering at Samsara, you will lead a large team to deliver exceptional technical support, manage issue resolution, develop strategies to improve customer satisfaction, and optimize operations. You'll ensure seamless collaboration across teams and maintain a high operational standard while scaling support functions.
Top Skills:
Crm (E.G.SaaSSalesforce)Zendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Experience Strategy Manager will lead VoC programs, derive actionable insights from customer data, and improve customer experience through collaboration and training.
Top Skills:
MedalliaQualtricsR ProgrammingStata
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Director of Technical Support will lead a team focused on customer success by managing technical support operations, ensuring high customer satisfaction, and driving resolutions for complex issues.
Top Skills:
Crm PlatformsSaaSSalesforceZendesk
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