The Service Desk Specialist I provides technical support for Grubhub employees, manages onboarding and hardware, and offers assistance with desktop applications and AV events. The role involves troubleshooting Windows and Mac issues, collaborating with IT teams, and addressing support tickets, ensuring efficient problem resolution.

As an Ops Specialist, you'll work alongside campus and merchant partners to troubleshoot issues, optimize menus, maintain system functionality, and ensure a smooth user experience. This role requires a mix of technical skills and strong communication to identify and resolve problems efficiently.

The Service Desk Specialist I provides technical support and troubleshooting for desktop applications, hardware, and AV systems for employees. Responsibilities include installing and tracking computer equipment, resolving connectivity issues, supporting onboarding, and enhancing standard operating procedures. The role also involves collaborating with Corporate IT teams and providing support through various communication channels.