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As a Customer Support Specialist, you'll provide friendly and efficient service to clients, troubleshoot issues, log defects, and collaborate with team members to enhance customer experience. Ideal candidates will excel in communication, maintain composure under pressure, and possess a technical understanding of the platform.
The Customer Support Specialist will deliver exceptional customer service, assist clients with platform tools and functionality, troubleshoot issues, log defects, and collaborate across teams to enhance client experience.
As an Integrations Manager, you'll manage and implement integration solutions for prospects and existing customers, support sales initiatives, and collaborate with various teams to resolve complex issues while enhancing client systems with VTS integrations.
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