The Client Support Specialist provides exceptional client support via phone, email, and chat, aiming to exceed customer expectations. Responsibilities include problem solving, making outbound calls for proactive support, assisting with refunds, and helping clients utilize the platform effectively.

The Sr. eCommerce Merchandising Specialist will work with the Promotional Products Apparel and Gifts team to enhance customer experience through effective merchandising strategies. Responsibilities include defining creative briefs, coordinating with cross-functional teams, leading meetings, and providing insights based on project performance metrics.

As a Customer CARE Specialist, you will assist customers with inquiries regarding products and services through various communication channels. You will follow established guidelines to ensure high-quality service. Responsibilities include diagnosing inquiries, providing solutions, and participating in team communications while maintaining professionalism and courtesy.