Top Customer Success Jobs
The Employee Connection Specialist supports the HR operations of Warner Bros. Discovery, managing employee requests related to onboarding, benefits, and compliance, using tools like ServiceNow and Workday. The specialist is key in ensuring positive employee experiences, handling data transactions, audits, and maintaining process compliance.
As a VMS Operations Specialist, you will manage and optimize the Vendor Management System, support users, ensure data integrity, and facilitate compliance. Your role includes training stakeholders, troubleshooting system issues, conducting audits, and continuously improving processes and system functionality.
The Senior Specialist provides first point-of-contact service to Warner Bros. Discovery employees by responding to inquiries and providing navigational support on HR tools like Workday and ServiceNow. Responsibilities include processing transactions, improving customer service, troubleshooting payroll issues, and coaching Employee Service Associates.
As an Employee Services Associate, you will provide first point-of-contact support for employees, managers, and business partners. You'll respond to inquiries, assist with self-service HR tools, troubleshoot payroll matters, and ensure efficient processing of employee data, while maintaining confidentiality and contributing to continuous improvement efforts.
The Senior Specialist in Employee Services at Warner Bros. Discovery provides first point-of-contact service to employees and managers, handles inquiries regarding P&C, pay, and benefits, facilitates self-service tools, processes transactions accurately, ensures confidentiality, and supports continuous improvement efforts.
The CRM Campaign Specialist is responsible for managing email, push, and in-app marketing campaigns for HBO Max and Discovery+. This includes segmenting audiences, building campaigns in Braze or Blueshift, tracking campaign statuses, and coordinating with various stakeholders to ensure successful campaign execution.
The Employee Services Specialist at Warner Bros. Discovery provides support to employees by responding to inquiries related to HR, payroll, and benefits. This role includes educating customers, processing employee data transactions, and ensuring confidentiality. The specialist handles requests through various channels and improves operational efficiency by proposing solutions to enhance productivity.
ADTECH TRAFFIC SPECIALIST at Warner Bros. Discovery responsible for conducting technical solution tests related to advertising spaces in various environments, functional tests for new advertising environments, and preparing documentation including technical specifications.
The ADTECH TRAFFIC SPECIALIST role at Warner Bros. Discovery involves conducting technical solution tests related to advertising surfaces, functional tests of DAI advertising, and preparing documentation. The position offers a B2B contract and hybrid work model with various benefits and opportunities for growth.
Realize online orders/campaigns for the Max product: ad server handling for setting up Max campaigns (programmatic + direct). Close cooperation with the Adtech online traffic section for setting up test campaigns. Control and analysis of emissions. Reporting and preparation of campaign statistics.
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