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Top Customer Success Jobs
Artificial Intelligence • Cloud • Software • Cybersecurity
The Technical Support Engineer will engage with customers to resolve technical queries, educate clients on the platform, and collaborate with internal teams. A focus on product knowledge and excellent communication skills is essential.
Top Skills:
Linux
Artificial Intelligence • Cloud • Software • Cybersecurity
The Technical Escalations Engineer 2 is responsible for developing technical knowledge in Serverless technologies, investigating customer escalations, leading technical calls, and coordinating training for the Technical Support Engineering team.
Top Skills:
AWSAzureC#ConfluenceDockerGCPGoJavaJavaScriptJIRALinuxPythonWindowsZendesk
Artificial Intelligence • Cloud • Software • Cybersecurity
Join the Technical Escalation Engineering team to tackle complex technical challenges, mentor globally, and collaborate with various stakeholders to enhance customer experience and platform capabilities.
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ConfluenceJIRAZendesk
Artificial Intelligence • Cloud • Software • Cybersecurity
The Technical Escalation Engineer role involves troubleshooting complex technical challenges, guiding customers, and collaborating across teams to improve product performance and customer experience.
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ConfluenceJIRAZendesk
Artificial Intelligence • Cloud • Software • Cybersecurity
The Technical Escalations Engineer 2 role involves solving customer issues, supporting Datadog products, and advocating for clients while collaborating with Engineering and Product teams.
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ConfluenceJIRAZendesk
Artificial Intelligence • Cloud • Software • Cybersecurity
As a Technical Escalations Engineer, you will support customers by resolving escalations, develop technical expertise, maintain documentation, and train the support team.
Top Skills:
ConfluenceGoJIRALinuxMbeansPythonWindowsZendesk
Artificial Intelligence • Cloud • Software • Cybersecurity
The Technical Account Manager advises customers on technical support, product adoption, and regularly analyzes IT Operations to maximize product value, acting as a trusted advisor.
Top Skills:
AWSAzureChefDockerGCPGitlabGoJavaScriptJenkinsKubernetesPerlPHPPuppetPythonRancherRuby
Artificial Intelligence • Cloud • Software • Cybersecurity
Lead and manage the Technical Support Engineering team in São Paulo, driving operational excellence, strategic vision, and team development while advocating for customer needs.
Top Skills:
AWSAzureDockerGCPKubernetes
Artificial Intelligence • Cloud • Software • Cybersecurity
Manage and develop a team of Technical Escalation Engineers, oversee project completion, and ensure collaboration across functions to improve customer experience.
Top Skills:
Linux
Artificial Intelligence • Cloud • Software • Cybersecurity
The Senior Manager of Technical Escalations Engineering leads a team focused on troubleshooting and enhancing customer engagement. Responsibilities include managing team development, overseeing projects, collaborating cross-functionally, and driving operational improvements to optimize customer experience and product feedback workflows.
Top Skills:
Cloud TechnologyIntegrationsSaaS
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