Top Customer Success Jobs

As an Onsite Customer Service Representative at Chewy, you'll engage with veterinary clinics to process prescription approvals, resolve customer inquiries, and maintain order quality through data entry. Strong communication and multi-tasking skills are essential, alongside a customer-centric approach to ensure an excellent service experience.

The Onsite Call Center Representative at Chewy will engage with veterinary clinics to coordinate prescription approvals, resolve customer issues, and enter prescription data into their healthcare software. The role requires strong communication, attention to detail, and proficiency in multi-tasking. Employees are supported in their career growth and are expected to deliver excellent customer service while maintaining confidentiality and professionalism.

As a Real Time Analyst, you will manage real-time performance in a contact center, adjusting staffing plans and providing actionable insights to improve customer service outcomes. You will analyze business activities, generate reports, supervise real-time requests, and collaborate with teams to enhance service level goals and operational efficiency.