Top Customer Success Jobs
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As a Customer Success Manager II at Braze, you will manage client relationships, focusing on renewals, retention, and feature adoption to help customers realize the value of their investment in Braze. You will provide strategic guidance, analyze product usage, advocate for customers, and coordinate with various teams to ensure seamless support.
The Vice President of Customer Success will lead the customer success strategy for Braze, focusing on customer satisfaction, retention, and growth. Responsibilities include mentoring the team, collaborating with cross-functional teams, and advocating for customer needs, while ensuring alignment with business goals and industry trends.
As a Senior Customer Success Manager at Braze, you will oversee client renewals and retention, act as a trusted advisor, drive feature adoption, and analyze customer product usage. You will maintain regular customer contact, advocate for customer needs, ensure seamless transitions from onboarding, and mentor junior colleagues.
Featured Jobs
As the Vice President of Customer Success, Americas, you will lead the customer success strategy to drive satisfaction, retention, and growth. Key responsibilities include managing the Customer Success team, developing customer engagement strategies, fostering cross-functional collaboration, and advocating for the customer within the organization while analyzing data for improvements.
The VP of Customer Success will lead the strategy for customer satisfaction and retention in the Americas. Responsibilities include developing strategies for customer health goals, mentoring the team, building client relationships, collaborating cross-functionally, and advocating for customers within the organization.
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