Top Customer Success Jobs
In the Specialist, Concierge Services role, you will provide personalized technical support and consultative services to clients using the Yext platform for their digital presence. Your responsibilities include troubleshooting inquiries, conducting training sessions, managing inbound support queues, crafting support materials, and working cross-functionally to enhance user experience while meeting quarterly targets.
The Senior Client Success Manager will manage a portfolio of enterprise customers to drive adoption and maximize the value of the Yext platform. Key responsibilities include building strong customer relationships, analyzing data for growth opportunities, executing success plans, and collaborating with internal teams to ensure customer satisfaction and retention.
The Senior Client Success Manager will manage a portfolio of enterprise customers, driving platform adoption, retention, and growth. Responsibilities include building customer relationships, developing strategic success plans, providing industry insights, identifying growth opportunities, and collaborating on renewals and risk management.
In the Specialist, Concierge Services role, you will provide consultative and technical support for clients, assist with onboarding, troubleshoot inquiries, and work cross-functionally to improve user experience. You'll also create help materials and participate in client meetings to enhance service delivery.
As a Senior Client Success Manager, you will manage a portfolio of customers, ensuring satisfaction and retention by building strong relationships, understanding customer needs, and driving adoption of the Yext platform through strategic success plans and industry insights. You'll analyze customer data for growth opportunities and collaborate on renewals and risk management.
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