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Top Customer Success Jobs

Reposted Yesterday
Hybrid
Melbourne, Victoria, AUS
Senior level
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software
The Customer Experience Manager at Xero will lead the Australia CX team, drive world-class customer service, enhance staff engagement and performance, collaborate with global teams, and advocate for customer needs while ensuring effective change management in a fast-paced environment.
Reposted 2 Days Ago
Hybrid
3 Locations
Junior
Junior
Cloud • Fintech • Information Technology • Machine Learning • Software
Provide customer support and guidance to small business owners regarding Xero accounting software, resolving queries and ensuring customer satisfaction.
Top Skills: Google SuiteMS OfficeSalesforce
4 Days Ago
Hybrid
3 Locations
Entry level
Entry level
Cloud • Fintech • Information Technology • Machine Learning • Software
As a Customer Experience Specialist, you will support customers in utilizing Xero’s software, addressing queries, and ensuring satisfaction through effective communication and problem-solving.
Top Skills: Salesforce

Featured Jobs

5 Days Ago
Hybrid
Johannesberg Södra, SWE
Entry level
Entry level
Cloud • Fintech • Information Technology • Machine Learning • Software
As a Product Support Specialist, you will assist customers with their inquiries about Syft, providing exceptional support and guidance while managing and resolving issues efficiently.
Top Skills: Case Management ToolsGoogle SuiteMS OfficeSmall Business Accounting Systems
7 Days Ago
Hybrid
Cape Town, City of Cape Town, Western Cape, ZAF
Junior
Junior
Cloud • Fintech • Information Technology • Machine Learning • Software
The Small Business Specialist will drive customer conversion and retention for Xero's SMB base, ensuring effective onboarding and product usage through customer interactions and process improvements.
Top Skills: Xero
9 Days Ago
Copenhagen, Capital, DNK
Internship
Internship
Cloud • Fintech • Information Technology • Machine Learning • Software
The Customer Experience Billing Specialist will handle customer inquiries regarding invoices, assist with payment processing, solve billing issues, and suggest process improvements.
Top Skills: Billing SoftwareCustomer Experience Platform
Reposted 9 Days Ago
Hybrid
Auckland, NZL
Mid level
Mid level
Cloud • Fintech • Information Technology • Machine Learning • Software
Lead a team of Customer Experience Specialists to deliver outstanding support and satisfaction to customers. Focus on coaching, performance management, and continuous improvement while advocating for customer needs.
Top Skills: Customer Experience Management
Reposted 9 Days Ago
Hybrid
Wellington, NZL
Mid level
Mid level
Cloud • Fintech • Information Technology • Machine Learning • Software
As a Customer Experience People Lead, you will manage a team of specialists, drive customer satisfaction, and support global CX strategy execution.
Junior
Cloud • Fintech • Information Technology • Machine Learning • Software
As a Customer Onboarding Consultant, you will support Norwegian customers by facilitating their onboarding and ensuring successful implementation of the Planday platform.
Top Skills: Workforce Management Tools
15 Days Ago
Hybrid
Johannesberg Södra, SWE
Entry level
Entry level
Cloud • Fintech • Information Technology • Machine Learning • Software
As a Customer Success Manager at Xero, you will onboard and support customers of Syft Analytics, resolve technical issues, build relationships, and drive customer satisfaction and retention.
Top Skills: Syft Analytics
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