Top Customer Success Jobs
The RCM Specialist will manage healthcare denials, appeals, and refunds, optimizing revenue cycle operations. Responsibilities include monitoring billing systems, ensuring timely appeals, analyzing denial trends, and collaborating with various departments to enhance revenue cycle management KPIs.
The RCM Specialist I will manage patient billing worklists, troubleshoot patient demographic issues, review clinical documents for claims submissions, update patient information, and analyze workflows for process improvements in Tempus' Internal Billing Operations team.
The Patient Billing & Outreach Specialist manages patient billing processes and conducts outreach to help patients understand their financial responsibilities. Responsibilities include communicating with patients about billing, coordinating with financial assistance teams, ensuring compliance with billing practices, and participating in team meetings for process improvements.
The RCM Specialist I will support accurate coding and billing processes for medical procedures, ensuring compliance with regulations. Responsibilities include coding for molecular oncology testing, managing patient billing worklists, resolving coding issues, and analyzing workflows for efficiency improvements.
The QA Document Control Specialist manages and maintains controlled documents within an electronic document management system to ensure compliance with global regulatory standards. Responsibilities include collaborating with cross-functional teams for document revisions, supporting compliance audits, and training staff on eDMS and document control processes.
The Manager of Customer Success will lead inbound and patient teams, ensuring excellent customer experience for oncology providers and their patients. The role involves team management, performance metrics tracking, collaboration with other teams for improvements, and maintaining strong client relationships using a data-driven approach.
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