Top Customer Success Jobs
The Agency Customer Success Manager will manage a book of enterprise agency clients, providing consultative advice and helping with product adoption. Responsibilities include partnering with Agency Sales, training agency teams on the Smartly platform, building relationships with agencies and partners, and contributing to the success of Smartly's Agency Customer Success organization.
The Customer Success Manager at Smartly will manage and nurture customer accounts, provide consultative advice, drive product adoption, and maintain strong relationships with customers and platform partners. This role requires understanding of paid social advertising and effective communication skills to align customer marketing goals with Smartly's product value.
The Customer Success Manager at Smartly is responsible for managing customer accounts, offering consultative advice on online marketing strategies, resolving advertiser issues, and nurturing client relationships. This role involves collaboration with customers and internal teams to enhance product adoption and optimize campaign performance.
The Customer Success Manager will drive retention and growth among customers in social advertising, ensuring exceptional customer experiences, delivering support, and managing relationships with customers and partners. This role includes collaboration across functions to enhance customer success initiatives and contribute to the company’s knowledge base.
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