Top Customer Success Jobs
The Product Support Engineer at SmartBear will provide in-depth technical support to customers using BugSnag, troubleshoot issues, collaborate with developers for bug fixes, and improve support processes. The role involves working closely with customers and enhancing documentation and tools.
The Customer Success Engineer at SmartBear will engage with customers to facilitate the adoption of SmartBear products related to API Lifecycle, Testing, Performance, and Design. The role involves providing technical expertise, advocating for customer needs, and partnering with internal teams to enhance customer satisfaction and streamline processes.
The Customer Success Engineer at SmartBear is responsible for educating customers on SmartBear products, facilitating technical adoption, and advocating for customer needs. They collaborate with internal teams and serve as subject matter experts to ensure customer satisfaction and successful use of SmartBear solutions.
In this role, you will provide advanced technical support to customers using BugSnag, troubleshoot issues, collaborate with development teams, and potentially mentor junior staff. You will also work on bug fixes and product enhancements, ensuring excellent customer service and technical expertise.
As a Senior Product Support Engineer at SmartBear, you will provide in-depth technical support for BugSnag users, troubleshoot issues, collaborate with development teams, mentor junior members, and help guide customers in the integration of open source notifier libraries into their applications.
The Senior Product Support Engineer will provide in-depth technical support for BugSnag, troubleshoot customer issues, collaborate with development teams, identify bug fixes, and mentor junior team members while enhancing their technical skills.
As a Senior Product Support Engineer, you will provide technical support and troubleshooting for customers using BugSnag. You will collaborate with development teams, mentor junior members, and work on bug fixes and enhancements. The role involves in-depth investigations of technical support issues and advocating for customer needs.
As a Senior Product Support Engineer at SmartBear, you'll provide in-depth technical support for BugSnag, helping customers with integration and troubleshooting while collaborating with development teams. You'll also have opportunities for mentorship and personal development within the support team or other business areas.
As a Senior Product Support Engineer at SmartBear, you will provide in-depth technical support for BugSnag, assisting customers with integration and troubleshooting issues. You will collaborate with development teams, mentor junior team members, and identify solutions for bugs, all while gaining expertise in the company's products and services.
As a Product Support Engineer, you will provide technical support for BugSnag, assist customers in integrating their applications with our notifier libraries, and troubleshoot issues. Your role involves collaborating with development teams, improving support documentation, and developing tools for efficient issue resolution.
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