Top Customer Success Jobs
The Sr Coordinator, Customer Support at Skillsoft is responsible for assisting customers with enrollment and support for training programs, processing orders, collaborating with scheduling and finance departments, and managing online tools. This role requires strong communication skills and fluency in Dutch and English.
The Product Support Representative at Skillsoft will assist customers and employees with product inquiries via live help, phone, and email. Responsibilities include understanding customer needs, compiling reports, maintaining databases, keeping up with course changes, and ensuring service level agreements are met.
The Product Support Representative at Skillsoft handles product inquiries from customers and employees via live help, phone, and email in English and Spanish. Responsibilities include liaising with clients, compiling reports, maintaining a student database, and staying updated on course offerings.
Featured Jobs
The Coaching Customer Success Manager at Skillsoft focuses on enabling learning organizations through digital experiences. Responsibilities include managing customer portfolios, driving account strategy, ensuring satisfaction, and collaborating with internal teams to maintain high renewal rates.
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