As a Customer Service Advocate, you will promote SharkNinja products through outstanding customer support via calls and emails. This role involves resolving customer inquiries, identifying needs, and ensuring satisfaction while maintaining knowledge of products and services. You'll also track interactions in a call database, aiming to meet KPIs and improve customer experience.

Supervise a team of Customer Service Advocates, ensuring high-quality customer interactions through calls and emails. Address customer concerns, promote SharkNinja products, and meet performance metrics while providing training and feedback to the team.