Top Customer Success Jobs
As a Consumer Support Associate, you will resolve customer feedback and issues on social media and review sites, manage complaints, and ensure customer satisfaction while collaborating with various teams. You will also report on community sentiment and engage with customers while identifying fraudulent activities.
Join Remitly as a Customer Support Representative, assisting customers through calls, chats, and emails. You will resolve issues, improve customer experience, and collaborate with management to ensure excellent service. The role requires excellent communication in Russian, Hebrew, and English, and emphasizes a service-oriented approach.
As an Outsourcing Process Specialist, you will ensure compliance with processes across BPO sites, report on operations quality metrics, lead operational excellence projects, provide training and support, monitor change initiatives, and liaise with various stakeholders to enhance service delivery.
Featured Jobs
As a Customer Success Team Manager at Remitly, you will lead and support teams dedicated to customer service and protection. You will focus on coaching, performance management, and creating a positive environment for team engagement while ensuring that service promises are met effectively.
The Customer Support Representative will provide exceptional service to customers through various channels, assist in resolving issues, coordinate with the management team for escalated concerns, and promote customer engagement while embodying the company's values.
The Deputy Head of Compliance will lead compliance policy development, conduct risk assessments, oversee monitoring systems, manage AML/CFT operations, prepare compliance reports, provide training, and ensure adherence to regulations while proactively addressing compliance issues.
The Customer Service Associate will provide exceptional service through various communication channels, resolve client issues, improve customer experience, and promote company values in a hybrid work environment.
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