Top Customer Success Jobs
The Admin Customer Care Representative manages level 1 customer support, providing assistance to store personnel and customers to ensure high service levels. Responsibilities include addressing inquiries, resolving problems, analyzing situations, and providing solutions while maintaining documentation and communication on issues escalated when necessary.
Responsible for managing level 1 customer support and providing direct support to store personnel and customers. Enhance customer loyalty through engagement via phone and email. Address inquiries, document and resolve problems, escalate when necessary, and gather data for analysis and solutions. Utilize problem-solving skills to troubleshoot and resolve issues. Follow proper notification and escalation procedures.
As an Organizational Development Specialist II, you'll evaluate and support teams to enhance personal and professional growth. You will influence HRBPs, develop OD strategies, and implement initiatives that foster continuous improvement and team effectiveness. Responsibilities also include training, assessing systems, and advising leaders on development opportunities.
Evaluate, assess, and support functional leaders, managers, and teams for personal, professional, and organizational growth. Develop and implement OD initiatives and processes to achieve strategic goals and foster continuous improvement. Support team building, assess team dynamics, and provide training on interpersonal and leadership skills. Collaborate with HRBPs and develop systemic solutions to enhance team effectiveness.
The Organizational Development Specialist II evaluates and supports leaders and teams to enhance personal, professional, and organizational growth. They provide interventions, consult with HRBPs, facilitate team-building, and assess team dynamics. They also manage various projects while developing OD initiatives focused on continuous improvement and effectiveness measurement.
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