Top Customer Success Jobs
The Customer Success Manager will support growth and retention for Nexthink's strategic customers in the Middle East, focusing on guiding them through their Digital Employee Experience maturity journey. Responsibilities include executing customer success plans, driving product adoption, identifying upsell opportunities, collaborating with various teams, and hosting workshops and business reviews.
As a Client Director at Nexthink, you will manage renewals and upsells for key accounts, overseeing executive relationships and leading teams to deliver customer-centric technology solutions. Your role includes developing strategies for account growth, building partnerships, and ensuring client success while achieving financial goals.
As a Client Director, you will lead renewals and upsells for existing accounts, manage executive relationships, collaborate with solution teams, and ensure customer satisfaction to meet financial targets while promoting an excellent customer experience.
The Customer Success Manager at Nexthink will support customer retention and growth in the Middle East by guiding strategic customers along their Digital Employee Experience (DEX) maturity journey. Responsibilities include developing comprehensive customer success plans, building relationships with stakeholders, identifying upsell opportunities, and facilitating workshops to educate customers on product use and value quantification.
The Senior Customer Success Manager will oversee a portfolio of strategic customers, guiding them in adopting Nexthink solutions while driving customer retention and operational success. Responsibilities include executing customer success plans, engaging with stakeholders, identifying upsell opportunities, and ensuring customer renewal through value tracking and workshops. Collaboration with internal teams and maintaining accurate CRM data is essential.
The Senior Customer Success Manager at Nexthink is responsible for supporting growth and customer retention for strategic customers in the USA. They will drive the adoption of Nexthink's digital experience management solutions, engage with key stakeholders, identify new upsell opportunities, and ensure renewal through effective value tracking activities. This role requires collaboration across teams to enhance customer outcomes and experiences.
The Senior Customer Success Manager will guide strategic customers through their digital employee experience maturity journey, ensuring adoption and retention through comprehensive success plans. Responsibilities include relationship building, issue management, value tracking, conducting workshops, and providing feedback to internal teams.
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