Top Customer Success Jobs

The Customer Success Platform Trainer will educate external customers and partners on Iodine products, design training programs, manage learning content in various formats, and assess training comprehension. This role necessitates collaboration with teams to create effective training materials while working closely with key stakeholders to ensure high-quality learning experiences.

The Director of Customer Success will manage a team of Customer Success Managers to enhance client relationships and ensure product adoption. Responsibilities include developing strategies for customer engagement, mentoring CSMs, driving client retention, and providing guidance for maximizing product value. This role is key for maintaining client loyalty and improving best practices within the organization.

The Inpatient Coding Specialist at Iodine is responsible for developing and maintaining medical coding rules for ICD-10-CM/PCS, analyzing and interpreting coding guidelines, auditing coding accuracy, and collaborating with product teams to integrate coding rules into software. The role requires strong knowledge of anatomy, physiology, and medical terminology, alongside coding experience and certifications.