The Manager of Technical Support & Customer Care at Hireology oversees the support team, ensuring efficient customer service and managing internal documentation. This role collaborates across Customer Success, Product, and vendors to improve service delivery and support. Responsibilities include managing support queues and KPIs, and enhancing internal knowledge resources.

Customer Care Specialist role at Hireology, responsible for customer support, order fulfillment, communication with customers, and vendor management. Requires strong communication skills, attention to detail, and customer-centric approach. Entry-level position in a fast-paced, high-growth environment with opportunities for professional growth.