Top Customer Success Jobs
As a Client Relationship Manager at Flywire, you will build and maintain strong relationships with education clients, drive revenue through marketing and training, and support clients with payment solutions. Your role includes managing client account plans, aligning strategies, and ensuring optimal client experiences while collaborating with internal teams.
The Client Success Manager will enhance client relationships, execute strategies to boost client retention, and identify opportunities for upselling growth. They will analyze client needs and provide tailored solutions, ensure proper onboarding of new clients, and maintain up-to-date knowledge of company services to support clients effectively.
The EDU Manager of Long Tail Client Development will oversee a team of Account Managers, ensuring they have the necessary resources to engage clients effectively. This role involves utilizing data to identify growth opportunities, mentoring team members, and collaborating with Sales to enhance client relationships. The focus is on protecting and expanding existing accounts while coordinating strategies that maximize value from partnerships.
The Client Success Adoption Specialist will support Account Managers in enhancing client engagement and product adoption for Flywire's services. They will work throughout the client lifecycle, using performance data to drive account strategies, facilitate onboarding, and maintain client relationships to ensure successful product usage and identify growth opportunities.
As the Global Team Lead for Client Experience at Flywire, you will drive team success and efficiency while overseeing exceptional client support. Responsibilities include managing operations, providing solutions to complex client issues, serving as a subject matter expert on payment offerings, collaborating on strategic initiatives, and supporting team member development.
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