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The Client Success Representative acts as the first point of contact for clients using the Enfusion platform. Responsibilities include providing support for queries on General Ledger Accounting, P&L, and Trade Booking, while maintaining strong relationships with clients and ensuring their satisfaction. The role involves learning software modules and coordinating with internal teams to address client needs effectively.
As a Client Success Representative, you'll provide first-level support to clients using the Enfusion platform by answering queries related to financial products and assisting with trade operations. You'll focus on client relationships, resolving queries, and ensuring client satisfaction while monitoring client health.
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