Top Customer Success Jobs

The Client Success Representative acts as the first point of contact for clients using the Enfusion platform. Responsibilities include providing support for queries on General Ledger Accounting, P&L, and Trade Booking, while maintaining strong relationships with clients and ensuring their satisfaction. The role involves learning software modules and coordinating with internal teams to address client needs effectively.

The Enterprise Client Support Representative provides frontline support for Enfusion's premium clients, focusing on their daily use of the Enfusion platform. Responsibilities include monitoring client health, assisting with trade booking, resolving queries related to financial products, and maintaining strong client relationships.

As an Enterprise Client Support Representative, you will provide frontline support to premium clients, monitor their daily use of the Enfusion platform, and address queries related to financial operations like General Ledger Accounting and Trade Booking. You will build robust client relationships, ensure client health, and escalate unresolved issues to internal teams.