Top Customer Success Jobs
The Principal Compliance Specialist will oversee compliance advisory activities related to regulatory requirements, manage compliance risks, participate in regulatory exams, and collaborate with business partners to develop compliant solutions and monitor program initiatives.
The Senior Model Validation Specialist conducts validation on financial models, scorecards, and anti-fraud tools. Responsibilities include managing risks, performing model validations, writing reports, querying data from various sources, and making recommendations for model enhancements.
The Lead Learning Solutions Implementation Specialist will manage the implementation of learning experiences and programs, oversee vendor contracts, budget processes, and communicate with stakeholders to ensure effective training delivery and program success.
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The Credit Card Customer Service role involves handling routine customer inquiries via phone and digital channels, utilizing computer systems to troubleshoot and document interactions, engaging with over 100 customers daily, and providing empathetic support with card-related processes like activations and payments.
The role involves maintaining compliance programs, researching regulatory requirements, assessing risks and controls, and preparing reports for management. It supports Collections Regulations and enhances functional units to uphold the compliance program.
The Senior Requisition to Pay Specialist will manage complex business activities, implement control improvements, support financial reporting and compliance, resolve escalated transactional issues in Procure to Pay, and provide training and support for various systems. They will collaborate with internal and external partners to ensure effective operations and adherence to Corporate policies.
The Client Services Manager leads a globally distributed B2B operations team, managing customer service relations, training, operational metrics, and performance management while ensuring service efficiency. Responsibilities include scheduling, strategic projects, process development, and collaboration with internal teams. International travel is required.
Responsible for pricing strategies and solutions to drive revenue yield and advance pricing infrastructure. Lead cross-functional teams, formulate analytics, stay abreast of competitive pricing trends, and manage pricing initiatives. Qualifications include a Bachelor's degree in Finance, Economics, Business Administration, or related field with 6+ years of experience in pricing or related roles.
The Lead Vendor Management Specialist will develop and maintain vendor management processes, monitor performance indicators, and ensure compliance with company policies. This role includes regular reviews of vendor performance, managing risk issues, and developing appropriate compliance policies.
The Principal Compliance Specialist will execute risk-based compliance monitoring and testing to ensure adherence to regulatory requirements. Responsibilities include developing test scripts, conducting compliance reviews, managing issues, and maintaining a strong awareness of regulatory requirements.
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