As a Customer Adoption Manager at Definitive Healthcare, you will play a critical role in supporting customers to adopt and maximize the value of the product, contributing to customer retention and satisfaction. Responsibilities include monitoring performance indicators, designing plays and programs, tracking success metrics, and collaborating with cross-functional teams to enhance client engagement and product adoption.

As a Customer Success Specialist at Analytical Wizards, you will provide onboarding support, create reports, maintain customer success plans, monitor usage, and identify upsell opportunities. Requires 1-4 years of customer-facing experience, attention to detail, analytical skills, and strong communication abilities.