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Top Customer Success Jobs
Cloud • Fintech • Cryptocurrency • NFT • Web3
As a Customer Support Agent II, you'll provide exceptional service to Coinbase customers, resolving issues across multiple channels, and enhancing their experience with Coinbase's products.
Top Skills:
Amazon ConnectBlockchainGoogle AppsJIRASalesforce Service CloudWeb3
Cloud • Fintech • Cryptocurrency • NFT • Web3
As a Customer Success Agent, you will support Coinbase customers by troubleshooting and solving issues across various channels, maintaining high service standards, and enhancing the customer experience.
Top Skills:
Amazon ConnectGoogle AppsJIRASalesforce Service Cloud
Cloud • Fintech • Cryptocurrency • NFT • Web3
As a Concierge Agent III, you'll provide exceptional service to high-value customers, addressing their needs, resolving issues, and facilitating a seamless experience with Coinbase products.
Top Skills:
BlockchainGoogle Suite
Cloud • Fintech • Cryptocurrency • NFT • Web3
Lead a team of customer support agents, manage escalations, achieve performance metrics, and mentor team members to ensure a high-quality support experience.
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Google AppsJIRASalesforce Service Cloud
Cloud • Fintech • Cryptocurrency • NFT • Web3
Lead the Priority Support team at Coinbase, ensuring exceptional customer service and managing high-value client relationships through effective operations and stakeholder collaboration.
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Google Suite
Cloud • Fintech • Cryptocurrency • NFT • Web3
As a CX Program Lead, you'll analyze data for customer insights, create reports, influence product strategy, and advocate improvements in the customer experience.
Top Skills:
LookerQualtricsSalesforceSprinklrSQLTableauTethr
Cloud • Fintech • Cryptocurrency • NFT • Web3
Lead the voice of customer initiatives by analyzing data, creating reports, and collaborating with cross-functional teams to enhance customer experience.
Top Skills:
LookerQualtricsSalesforceSprinklrSQLTableauTethr
Cloud • Fintech • Cryptocurrency • NFT • Web3
As a Customer Success Manager, you'll lead a team managing high-value customer relationships, focusing on operational strategy, customer experience, and issue resolution while ensuring effective communication across teams.
Top Skills:
BlockchainDocsGoogle Suite (SlidesSheets)
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